Assistant Retail Manager - Dartmouth Authentic Store Job at Follett, Hanover, NH

VG91cDRRVHk4U2NHZGdVYVNDZ2RUVU09
  • Follett
  • Hanover, NH

Job Description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. 

 
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. 

Pay Rate - $18.00 - $21.50 per hour 

 

Position Overview

As an  Assistant Store Manager , you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

  • Supervises the work activities of sales team members FT/PT and Temporary, including:
    • Schedules team members' work hours
    • Trains new team members FT/PT and seasonal team members hired for peak seasons
    • Ensures Sales Team members follow company and store policies, procedures, and standards
    • Ensures the proper merchandising standards, promotion standards, creating displays, etc.
  • Performs onboarding procedures for new hires.
  • Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
  • Receive, verify, and unload orders as necessary.
  • Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer and preparing bank deposits.
  • Stock shelves and take inventory per Store schedule.
  • May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
  • Executes merchandising standards, promotion standards, creating displays, etc.
  • May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
  • Keyholder with opening and closing responsibilities.
  • Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end, and payroll reports.
  • This applies to shrink prevention practices and activities, such as visible customer service.
  • Performs other duties as assigned.

To learn more about Follett's benefits,  click here

Requirements

  • An Associate's Degree or equivalent is preferred.
  • 0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
  • General Computer Skills

Full time benefits:  

  • Medical, Dental, & Vison 

  • Voluntary Insurance plans 

  • 401k + 100% company match (up to 4%) 

  • 80 hours vacation + sick days 

  • 10 paid company holidays 

  • Quarterly Bonus Plan  

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Seasonal work, Local area, Remote job,

Similar Jobs

Intermedia Group, Inc.

Cyber Security Analyst with SIEM, Rapid7, CIS Framework, AI - Danbury CT - to $150,000 Job at Intermedia Group, Inc.

 ...manufacturing facility in Danbury, CT and reporting to the Sr. Manager, Information Security & Infrastructure, the Information Security Analyst...  ...Stay abreast of the latest cybersecurity trends and technologies Assist with updating and reviewing SSP (System Security Plan... 

Menlo School

Videographer/Video Producer Job at Menlo School

Menlo School, Atherton, CA, is looking for a creative, experienced videographer/video producer to envision, film, edit, and produce videos that authentically tell the story of a Menlo education to a range of audiences, including current students and parents, prospective... 

StretchLab - Dr. Phillips

Personal Trainer Job at StretchLab - Dr. Phillips

StretchLab ( ) is now open in Dr. Phillips! We are looking for personal trainers, athletic trainers, chiropractic and physical therapy...  ...Flexologist Training Program, which includes 20-30 hours of online tutorials, 2 days of in-person/hands-on training, 20 hours of... 

Get It Recruit - Administrative

Part-Time Accounts Payable Data Entry Specialist (Typist) - Remote | WFH Job at Get It Recruit - Administrative

Are you detail-oriented and organized? We're looking for a part-time Accounts Payable Data Entry Specialist to join our team! This position is perfect for someone who enjoys working remotely and is ready to handle data entry tasks with accuracy and efficiency. Key Responsibilities... 

Stockman Kast Ryan + Company

Tax Consultant Job at Stockman Kast Ryan + Company

 ...TAX CONSULTANT Location: Denver, CO Compensation: $59,000 to $71,400 Who We Are: At SKR+CO we work hard and play hard. Our biggest asset is YOU . With our competitive compensation, benefits, and fantastic culture, we love to have fun at work and at multiple...