Job Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our Clinical Assistant position. The Clinical Assistant is responsible for coordination of all Category II and III equipment set-ups and staff scheduling as directed. The Clinical Assistant acts as a liaison between Norco clinicians and referral sources, and trouble shoots questions and problems with patients/clients. Other responsibilities include, but are not limited to:

• Work with patients, physicians, therapists, insurance companies, and referral sources to optimize the equipment needs for clients
• Obtain necessary documentation and authorizations required for equipment coverage
• Assist with clinical, sales support, and home transition staff, as necessary
• Assist customer service staff to coordinate respiratory-related discharges
• Coordinate clinician schedules and patient set-ups, answer and route clinical staff/patient communications
• On-call rotation 
• Perform other tasks as assigned or necessary

Qualifications

• Previous homecare experience is preferred
• Ability to work with a diverse group of people in a caring, personable manner
• Excellent public relations and customer service skills
• Excellent written and verbal communication skills, including phone demeanor
• Ability to read written materials, PC screen, etc.
• Excellent office skills – (Microsoft Office, Docuware applications)
• Ability to learn new equipment and technologies quickly
• Ability to lift up to 25 lbs frequently and over 50 lbs occasionally to a height of 36 inches
• Valid Driver's license 

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA) 
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.

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