Job Title
Director of Business DevelopmentJob Description Summary
A Director of Business Development – Geography/Regional Assignment (DBD - Geo) works to improve C&W SERVICES’ market position and achieve financial growth within defined geographic and regional assignments. This person assists in the development of regionally directed strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.Job Description
Essential Duties
The primary role of the DBD - Geo is to prospect for new clients by networking, cold calling, marketing or other means of generating interest from potential clients. They must then plan persuasive approaches and presentations that will convince potential clients to do business with C&W SERVICES. They must develop a relationship with new clients, set targets for sales and provide support that will continually improve the relationship.
The DBD - Geo work with mid and senior level Operations management, marketing, and technical staff and will have the lead role in managing the activities of others responsible for developing solutions and responses for RFPs for the company. Strategic planning is a key part of this job description, since it is the DBD – Geo’s responsibility to develop the pipeline of new business coming in to the company. This requires a thorough knowledge of the market, the solutions/services C&W SERVICES can provide, and of the C&W SERVICES’ competitors. There is an additional requirement to grow and help retain existing accounts by presenting new solutions and services to clients.
Responsibilities of a DBD - Geo at C&W SERVICES will vary from time-to-time, market-to-market and be regionally dependent; however, the main duties of the DBD - Geo can be summarized as follows:
New Business Development
Prospect for potential new clients and turn this into net new business opportunities
Prospect and network as appropriate within your geographic area to ensure a robust pipeline of opportunities
Meet potential clients by growing, maintaining, and leveraging your network
Identify potential clients, and the decision makers within the client organization
Research and build relationships with new clients
Set up meetings between client decision makers and C&W SERVICES’ business (Operations) leaders and Subject Matter Experts (SMEs)
Plan approaches and presentations
Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives as outlined in issued RFPs or as discovered in meeting and working with clients or prospective clients
Participate in solution development by formulating a win team, win theme and proposal approach
Participate in pricing the solution
Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
Present an image that mirrors that of the client
Client Retention
Present new solutions and services and enhance existing relationships
Work with Operations, FMS or other internal colleagues to meet customer needs
Arrange and participate in internal and external client debriefs
Participate in key client account governance activities
Business Development Planning
Attend local industry functions, such as association events, conferences and trade shows, and provide feedback and information on market and creative trends
Present to and consult with Operations on business trends with a view to developing new services, products, and opportunities within the market
Identify opportunities for marketing and prospecting campaigns that will lead to an increase in net new business for C&W SERVICES
Using knowledge of the market and competitors, identify and develop C&W SERVICES’ unique selling propositions and differentiators
Management and Research
Maintain data in C&W SERVICES’ CRM and ensure data is accurate
Forecast sales targets
Track and record activity on accounts and help to close deals to meet these targets
Ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner
Ensure all team members represent C&W SERVICES in the best light
Research and develop a thorough understanding of the C&W SERVICES’ people and capabilities
The position may require up to fifty percent travel. Other duties may be assigned. Management reserves the right to change or modify this position description to meet the company’s needs.
Education & Work Experience
Bachelor’s degree or equivalent field experience in a comparable position
3-5 years of Facilities Services sales
5-8 years of sales experience in a like field
Demonstrated success in selling single service, multiple service or bundled service solutions within the prescribed geographic market
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
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