Job Description

The Current South Shore offers 91 independent living apartments, 48 assisted living apartments, and 26 memory care apartments, with a neighborhood atmosphere and maintenance-free lifestyle. It's located near South Shore Hospital and directly across from the South Weymouth Train Station, offering easy access for team members, and residents’ families and friends.

Job Description

The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.

Responsibilities and Duties:

• Answers and screens all incoming calls in a courteous and professional manner 
• Receives and processes mail and packages for the community 
• Maintains and updates log of emergency phone numbers and resident emergency face sheets 
• Monitors security alarms & resident emergency call system
• Orders and maintains appropriate office supplies 
• Assists the Business Operations Director in administrative tasks as assigned 
• Participates in and attends all in-service training as scheduled 
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures 
• Other duties as assigned 

Qualifications

• High school diploma preferred 
• Strong interpersonal skills and capable of relating to a variety of people and personalities 
• Experience working with the senior population 
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications 

Physical Abilities:

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics. 

Additional Information

Valuing a connection to the community, we are creating a pedestrian-friendly front plaza which will offer art fairs, farmers markets, and festivals. Monarch believes its buildings serve residents, their families, and the Monarch team members. Therefore, they have created a team member and resident co-working space; art, creative, and performance spaces; and the WELL center (fitness, yoga, spa, and a fully-stocked juice bar) which can be used by all.

Additional Benefits for Full-time Team Members:

• Paid Time Off (PTO)
• Medical Coverage
• Health Advocacy
• Dental Coverage
• Vision Coverage
• Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
• Voluntary Life
• Flexible Spending Account
• 401(k) Retirement and Matching
• Employee Assistance Program
• Free Parking
• Supportive Leadership
• Referral Bonuses
• And More!

COVID-19 vaccination, or qualified exemption, required.

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