Sterile Processing Customer Specialist Job at Steris Corporation, Detroit, MI

VElLdjVRWHo5eUFQY2cwZFJDRWFURUZ5
  • Steris Corporation
  • Detroit, MI

Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Are you a solutions-minded problem solver with clinical experience? Are you interested in an opportunity to provide training and continuous improvement support to impact patient safety? At STERIS, our team members provide these services to hospitals across the United States. As a Customer Repair Support Specialist, you’ll work hand in hand with local Account Managers to provide knowledge and expertise to hospitals and surgical centers in your area.

We’re seeking self-motivated individuals with strong presentation, organization, time-management skills, and a clinical background in the operating room to directly assist clinical teams with their challenges. You’ll support multiple facilities across your region, meeting face to face with sterile processing technicians, surgical technicians, nurses, doctors, and other clinical staff to identify valued-added activities such as identifying cost containment opportunities, education and training, improvement tracking, and maintaining compliance to industry standards. This position is within our Instrument Management Services division. Learn more about STERIS IMS here!

This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: Michigan.

What You Will Do

  • You’ll train customers in proper care and handling of surgical instruments and devices with the intent to reduce or limit the need for repairs and ensure the equipment is Procedure Ready
  • Meet with customers to understand challenges and present solutions.
  • Recognize changes in instrument repair needs, identify possible root causes, and recommend STERIS services.
  • Be proactive in identifying issues before problems occur, developing a process for improvement, and ensuring implementation. You’ll also lead Proactive Maintenance Inspections for equipment including Flexible Endoscopes and Surgical Devices.
  • Record maintenance services, daily cost savings, and potential barriers to implementation.

Required Experience

  • HS Diploma or GED required.
  • Associate’s degree in Surgical Technology and Sterile Processing Certification preferred
  • 4 years of related experience, ideally in a clinical environment, with a basic understanding of surgical instruments and medical devices
  • Excellent presentation skills
  • Surgical Technology or Sterile Processing experience and training is preferred.

What STERIS Offers

  • Base salary plus bonus 
  • Car stipend and mileage reimbursement
  • Cell phone stipend
  • Excellent healthcare/dental/vision benefits
  • 401(k) with a company match
  • A robust training program
  • Excellent opportunities for advancement

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047 . This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Job Tags

For contractors, Local area, Remote job, Flexible hours,

Similar Jobs

Precision Renovations SF

Skilled Laborer Job at Precision Renovations SF

 ...ambitious self-starter who is proficient in various remodeling/construction trades and finishes work and is motivated to learn new skills and products. Hands-on training is provided where needed, here at Precision we want everyone to be just as skilled as the next.... 

HB Travels

Remote Travel Agent Job at HB Travels

Build Your Travel Agency from HomePerfect for Busy Parents with Passion! Are you a busy parent seeking a flexible, home-based...  ...you a chance to own your own business as a specialized remote travel agent choosing your niche from destination wedding planning, event... 

Landpoint

IT Manager Job at Landpoint

 ...Job Title: Information Technology (IT) Manager Department: Information Technology Reports To: Director of Technology Location: Houston or Fort Worth, TX (100% onsite) The IT Manager is responsible for leading and overseeing the organization's information... 

Shift Day

RN ENDOSCOPY Job at Shift Day

 ...Responsibilities Registered Nurse (RN) Opportunity Day Shift This full-time opportunity offers 40-hours per week, full...  ...accredited or NLN-approved RN program. Minimum of one year of Endoscopy experience Minimum of one year full time or three years part... 

Loginsoft Consulting LLC

Microsoft Dynamics 365 Administrator Job at Loginsoft Consulting LLC

 ...NOTE: THIS POSITION IS TO JOIN AS W2 ONLY. MS Dynamics 365 Systems Administrator Location: Burbank, CA Duration: 6 Months The...  .... The ideal candidate will have a strong background in Microsoft Dynamics 365, possess excellent troubleshooting and problem-solving...