Virtual Hotel Reservationist - Entry Level Job at Elevation Consulting Group, United States

VFlpZzVnMzg5U1VOY2dVWVFpQWFRRU53anc9PQ==
  • Elevation Consulting Group
  • United States

Job Description

Job Title: Virtual Hotel Reservationist - Entry Level

Location: Remote (Work from Home)

Company: Elevation Consulting Group

About Us: Elevation Consulting Group is a premier travel agency dedicated to providing exceptional travel experiences tailored to our clients' needs. Our team of travel experts offers personalized service, expert advice, and unparalleled support, helping clients explore the world with confidence and ease.

Key Responsibilities:

Data Entry:

  • Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases.

  • Regularly update and verify data to ensure accuracy and completeness.

  • Generate and manage reports related to bookings, customer interactions, and travel statistics.


Travel Booking:

  • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.

  • Provide expert advice on destinations, travel packages, and travel-related services.

  • Manage and update booking information, ensuring accuracy and alignment with client preferences.

  • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience.


Customer Service:

  • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy.

  • Assist clients with changes, cancellations, and modifications to their travel plans.

  • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences.

Scheduling Duties:

  • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.

  • Maintain organized schedules and ensure timely execution of travel plans and related tasks.

  • Prepare and manage itineraries, confirmations, and travel documents.

Qualifications:

  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Proficiency in using travel booking systems, CRM software, and other relevant tools.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Detail-oriented with a high level of accuracy in handling bookings and scheduling.
  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability.
  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism.

What We Offer:

  • Competitive Salary: Attractive base salary with performance-based incentives.
  • Flexible Work Hours: Set your own schedule within a framework that supports work-life balance.
  • Remote Work: Enjoy the convenience and flexibility of working from home.
  • Professional Development: Opportunities for ongoing training and career growth within the travel industry.
  • Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family.
  • Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage.
  • Retirement Plan: 401(k) plan with company match to help you plan for your future.
  • Paid Time Off: Generous paid time off, including vacation days and sick leave.
  • Employee Assistance Program: Access to resources and support for personal and professional development.
  • Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
  • Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

Job Tags

Full time, Immediate start, Work from home, Home office, Flexible hours,

Similar Jobs

Pivot Solutions LLC

Spanish Teacher Job at Pivot Solutions LLC

 ...School world language students through innovative instruction for Spanish language acquisition and competency, in alignment with the...  ...content knowledge in Spanish language education, including best teaching practices: advanced proficiency in Spanish required Ability... 

Care Options For Kids

Speech Language Pathologist Assistant (SLPA) - Caseload Ready Job at Care Options For Kids

Speech Language Pathologist Assistant - Caseload Ready Tomball, TX Salary: $34-$42 Flexible Hours based on Case Load Full TimeorPart Time Were seeking a Speech-Language Pathology Assistants (SLPAs) looking for an opportunity to gain hands-on experience in a unique home ...

NEBS

Attleboro Aba Therapist Job at NEBS

$500 Sign-on Bonus after 6 months! New England Behavioral Services in Attleboro, MA is looking for an ABA therapist/RBT to join our team. We are currently looking for part-time center and in-home ABA therapists. Our ideal candidate must be dedicated, caring, reliable... 

Wood PLC

Lead Mechanical/Piping Engineer - Offshore Brownfield Asset Retirement Job at Wood PLC

 ...Covington, LA , we are seeking a talented and experienced Mechanical/Piping Engineer to join our team. The Lead Mechanical Engineer...  ...development to execution and closeout. Develop engineering design specifications, calculations, and drawings for offshore... 

TLC Nursing

Travel Licensed Practical Nurse Corrections Job Job at TLC Nursing

 ...Pennsylvania, Philadelphia, and make a difference in the field of Corrections starting on 11/04/2024. With a competitive weekly pay range of...  ...Nursing has the best and the highest paying travel RN, travel LPN, and travel Allied jobs. Discover rewarding careers in travel...