Job Description

We are seeking qualified candidates for our  HIM/Medical Records Clerk position to Provide support the medical records department through a variety of clerical, technical and related support services.

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its  outstanding patient satisfaction , including ranking 6th for highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do!

Job Duties:

• Responsible for the all ongoing correspondence activities related to the patient’s health record, and its availability, integrity, and confidentiality of patient’s information
• Responsible for fostering high levels of customer service in coordinating all information provided to customers and their families and caregivers and ensuring that they receive appropriate, timely, and accurate health information about the services provided by caregivers, financial services, social services and other medical and legal entities
• Print all dictated reports from transcriptionist service and electronic records from computer and file reports appropriately and retrieve discharge charts from all units on a daily basis (excluding weekends and holidays)
• Manage all requests and inquiries for patient information, dispersing the information with accountability to all regulation entities and according to the facility’s policies and procedures and enter all releases of patient information into the AS-400 data base for tracking disclosure of patient’s information
• Break-down/analyze patient discharge charts and assembles components in the correct discharge order and places them in folders
• Facilitate the purging of closed charts as needed and coordinates retrieval with the records storage company
• Practice the utmost confidentiality and customer service to patients and their families and provide information to internal and external customers in a timely, professional and courteous manner clearly and concisely in verbally and written form

Qualifications:

• High School Diploma or equivalent
• Previous medical records experience preferred

About Our Parent Company (Universal Health Services):

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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