About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About the team
Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops, and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, CX, Marketing, and Sales to design, build, and ship holistic customer experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.
About the opportunity
You will take ownership of the Service Design capability at Gusto, managing a small team of Service Designers to evolve service design processes and methodologies across Gusto actively, and apply those processes and methods to identify and solve complex customer problems - linking people, process, and product interactions to create a holistic and exceptional service experience for Gusto customers.
Here’s what you’ll do day-to-day:
Here’s what we’re looking for:
Our cash compensation range for this role is $207,000/yr to $259,000/yr in Denver & most remote locations, and $243,000/yr to $279,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to [email protected].
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Job Description REQUIREMENTS FOR THE JOB Must be 18 years of age with a valid driver's license, safe driving record and 1 years of driving history. Maintain current vehicle insurance and vehicle must pass regular safety inspections. Outstanding customer...
...transform healthcare from what it is to what it should be. But we cant do it alone you in? Real Chemistry is looking for aSenior Medical Writerjoinour growing team! As a Senior Medical Writerat Real Chemistry, you will be working across several therapy areas...
...SUPERIOR COURT OF FULTON COUNTY JOB ANNOUNCEMENT FOR THE POSITION OFCOURT REPORTER SALARY GRADE K4: $66,839 Unclassified Position(Current Vacancy in Superior Court Administration) CLOSING DATE: Open Until Filled **THIS POSTING MAY BE USED TO FILL FULL...
(Physician/MD qualifications required) Orthopedic Surgery (Hand/Wrist) - MDstaffers is seeking a qualified Orthopedic Hand Surgeon in Central California. For more information, please apply or call (866) 90-STAFF. Job Description Our client is seeking an Orthopedic...
...outcomes and financial results? If yes, come join the Group Benefits Underwriting organization through our Early Careers Program. This... ...to use and understand You have: A high level of comfort with math and numbers Strong analytical and...