Job Description

Description

Dining Room Hospitality Responsibilities

Objective: To Provide An Excellent Experience in Our Dining Room

Hospitality

• Greet every guest that walks in the door and bid a fond farewell on departure.
• Table touch-ins as required on Pathway.
• Assist guests on ordering, establishing accounts on Chick-fil-A Mobile app.
• Assist guests on correcting problems with their ordering/delivery experience. Route to appropriate leader.
• Assist guests on questions related to outside Chick-fil-A. Directions, attractions, police assistance, etc.
• Provide small chat if and when needed.
• Check on guest sitting on patio

Cleaning

• Wipe tables as soon as guests depart.
• Maintain clean floors. Continuous sweeping, moping when needed.
• Address spills and other wet floor conditions by placing wet floor signs and marshaling all resources to resolution.
• Maintain constant oversight of bathrooms, as frequent as needed to catch any messes or out of stock conditions before guests have a need.
• Clean restrooms.
• Cleaning furniture, walls, glass, and other fixtures when time allows.
• Walking the property to maintain pristine condition everywhere our guests are.
• Parking lot walk-thru and clean.
• Patio walk-thru and clean.
• Remove trash from trash bins (dining-room and patio).

Requirements

• A proven hard worker!
• Punctual.
• Focused, dedicated, and detail oriented.
• Willing to work as a team & autonomously.
• Passionate Individual looking to serve others.
• Person who takes initiative.
• Person able to multitask.
• Willing to give your best at all times.
• Calm under pressure and able to work in stressful situations.
• Able to take direction and learn.

Company Information

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

Work in a Chick-fil-A restaurant:

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business -- whether that is with Chick-fil-A or outside. Here are some of the great benefits of working at Chick-fil-A.

• Flexible Hours: You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Sundays Off: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Chick-fil-A Operator Mentorship: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay: Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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